Other Services

Providing excellent customer service is crucial to building trust and loyalty with your online consumers.

Solid Cactus Call Center offers customizable solutions to meet your business’ customer service needs, whether you need full-time support or just help with overflow and after-hours. Solid Cactus Call Center not only offers phone support, but also live chat management and a variety of virtual office solutions. Find out more.

Yahoo! Store offers a superior ecommerce solution for small- to medium-sized business. And, no one knows Yahoo! Store like Solid Cactus: we’ve designed over 3500 and counting. Award-winning designers, expert RTML programmers, the development of 60+ innovative store features, and our commitment to industry best practices set Solid Cactus-designed ecommerce stores apart from the rest. No matter what size your business or budget, we have a solution for you. Learn more.

Long-time ecommerce leader Amazon.com also offers an eCommerce solution for individual merchants. Webstore by Amazon is backed by the same technology that powers Amazon.com; however, the platform comes standard with run-of-the-mill design templates. Solid Cactus has partnered with Webstore by Amazon to take your website to the next level with a professional, custom design capturing your unique brand. Find out more.

ProStores, a eBay company, offers a feature-rich eCommerce solution complete with a few basic design templates to get you started. But, your business is anything but basic. A certified ProStores designer, Solid Cactus can kick your ProStores up a notch by implementing a custom design that reflects your brand and instills consumer confidence. Set your ProStores apart from the rest by trusting Solid Cactus. Learn more.

Comparison Shopping Engines (CSEs) are taking eCommerce by storm. Nearly one-third of online shoppers use CSEs when searching for products, making them a powerful and profitable sales channel. Each CSE has a different user interface, making managing and optimizing your feeds a time-consuming effort. Enter FeedPerfect, a software as a service solution that manages your CSE data from a central location. Find out more.

Cactus Complete Commerce (CCC) is, as its names entails, a complete back-end order management system for Yahoo! Store. Whether you warehouse or drop-ship, CCC simplifies the process from “order placed” to “order shipped.” With no software to download, built-in wizards, and host of features, CCC is easy to use and more importantly streamlines your business. Find out if CCC is right for you.

Are you losing money on shipping and handling? Solid Cactus developed accuRATEship to overcome limitations of the Yahoo! Shipping Manager. There are many benefits to this web-based shipping solution, including real-time rates from FedEx, UPS, and USPS; setting up item level origin zip codes, and the ability to integrate with sales tax application, Avalara. Simply put, the more accurate your shipping, the more money you save. Learn more.

Customer reviews are one of the #1 features consumers look for when shopping online. Simply put, product reviews build consumer confidence and add tremendous value to your eCommerce store.

Solid Cactus’ Star Product Reviews for Yahoo! stores are SEO-friendly and come packed with robust features, like ability to sort reviews, a profanity filter and more. Learn more about Star Product Reviews.